SUPPORT
IN THE CITY
Need to report an issue or ask a question? Find the contact details you need in this quick list.
SAFETY IN
THE CITY
Contact 111 Police Emergency
- If a crime or offence is taking place
- If someone is a risk to themselves or others
- If you are concerned about your safety
Contact 105 Police Non-Emergency
- If you are reporting a crime that has already happened
- If someone is acting inappropriately or causing a nuisance in a public place
CCBA Safety Team - 0800 374 776
- Our CCBA Safety Team is available to support safe and calm environments for both staff and customers, professionally managing challenging situations.
Safety Team Hours
Monday - Friday 7.30am - 6.30pm
Saturday, Sunday and Public Holidays 8.30am - 5.30pm
CITY MAINTENANCE
The Council has a range of tools available to make it quick and easy to report city maintenance issues. Here’s how you can report a road, footpath or street light that needs repairing, or any graffiti, litter or road hazards.
WASTE MANAGEMENT
If you have any questions about the Council collection service - Council or 03 941 8999
If your building uses a private waste management service, please contact your building manager with any questions.
HOMELESSNESS
If you are concerned about someone who is homeless, our local community organisations have the resources to help.
City Mission:
03 365 0635 or
0800 787 855 or Outreach Service:
outreach@citymission.org.nz
The Salvation Army Community Ministries:
0800 53 00 00
CAN'T FIND WHAT YOU'RE LOOKING FOR?
If you need more information or support, reach out to the CCBA.